Introduction to Healthcare Careers

This course provides foundational knowledge and skills needed to successfully enter and thrive in healthcare training programs and workplace environments. Students will build professionalism, communication, HIPAA compliance, computer literacy, personability skills, and workforce readiness while exploring how healthcare certifications translate into real-world job opportunities.

Locations: Augusta Center, Peach Orchard, Broadway Center

Total Program Hours: 44 hours

FAQ Introduction to Healthcare Careers

Do I need to have a medical background?

No, this training is provided to get you started on your career path. The prerequisite for Introduction to Healthcare Careers is a high school diploma or equivalent.

What will I be able to perform at the end of this course?

At the completion of this training, participants will be equipped to perform the following functions in a medical office environment:

Demonstrate professional behavior and effective communication in healthcare environments
Apply HIPAA regulations to protect patient privacy and maintain compliance
Use essential computer and office technology safely and efficiently in healthcare settings
Build confidence, interpersonal effectiveness, and workplace presence
Prepare professional resumes and interview successfully for healthcare-related roles
Identify career pathways and employment opportunities related to healthcare certifications
- Patient Care (Clinical): CNA, PCT, LPN/RN pathways
- Allied Health (Technical): Medical Assistant, Phlebotomy, EKG, Pharmacy Tech
- Healthcare Administration: Medical Office, Billing & Coding, Health Records
- Emergency Services: EMR, EMT, Paramedic
- Behavioral & Community Health: Mental health support, community health worker roles

What certificates can I earn through this course?

HIPPA Certificate, BLS/CPR, NHA Personability Digital Badge

Goodwill Career Education has a training program for you

To learn more about Goodwill’s training programs,
view our career services program catalog.

Level Up with Helms College

Earn associate degrees and certifications to advance your career beyond Goodwill Career Education.

Contact

Patrick Carroll
Director of Career Education
pcarroll@goodwillworks.org

Carlos Anderson
Outreach and Enrollment Specialist
canderson@goodwillworks.org

Goodwill Career Education is authorized by Georgia Nonpublic Postsecondary Education Commission (GNPEC). To learn more about GNPEC, click here.