Charquala Andrews - Reynolds Plantation, Steward

Charquala Andrews | Goodwill Corporate

Charquala Andrews had little to no experience and 3 children to care for making it difficult to look for work.  Through Goodwill Staffing Services Hospitality Training, Andrews qualified for a position at Reynolds Plantation.

“I was struggling to find a job and I was finding myself falling into debt trying to pay bills and take care of my children with no income. I came into Goodwill Staffing and The Job Connection and they were able to assist me. They placed me at Reynolds Plantation and now I have been transitioned as a permanent full time employee. Now I have the means to pay my bills and provide for my children. Thank you, Goodwill Staffing and Job Connection for the assistance. I would recommend all your services to friends and family within the community.”

"I feel like Goodwill saved my life." - Rachel Smith

Rachel Smith | Goodwill Corporate

Homeless, separated from her children and stranded in an unfamiliar city, Rachel Smith was haunted by thoughts of ending it all.

But through the intervention of a modern Good Samaritan and assistance from Goodwill, Rachel found a “miraculous” path to recovery that saved her life.

It was more than 15 years ago that Rachel, after enduring multiple surgeries and debilitating pain from fibroid tumors, found herself unemployed and struggling to care for her two young daughters. They were evicted, with nothing but the clothes on their backs, and Rachel was forced to send her girls to live with their father. She moved to Atlanta to seek employment, staying with a friend while job-hunting and gradually sinking deeper into depression.

When her friend kicked her out in the middle of the night, Rachel found herself with no money and no place to stay, wandering aimlessly down the streets of Atlanta and contemplating suicide. Her wake-up call came from the blaring horn of a car that almost struck her, with the driver yelling “What are you doing?” at her as it swerved.

Running on adrenalin, Rachel walked to a nearby hotel. The desk clerk, who had seen Rachel dropped off in the parking lot with her belongings sitting next to the dumpster, brought her inside and allowed Rachel to stay overnight. The next morning, she invited Rachel to stay at her own home.

Rachel soon moved back to Augusta and was reunited with her daughters in a group home, where she was able to participate in weekly group visits to the Goodwill Job Connection. “I was excited,” she said. “I was hoping it would finally turn into a job.”

It did. First hired to work at a Goodwill donation center, Rachel later moved up to cashier, and then with encouragement from Christine Butler, Goodwill’s Director of Donated Goods, applied for and was hired as an assistant manager. She found an affordable place to live with her children, purchased a car, and for the first time in years had a sense of security.

“What makes Rachel so special is she never let her obstacles to deter her from success,” Christine says. “She works hard every day and takes nothing for granted.”

Finally gaining employment “felt incredible,” Rachel says. “I finally felt like I was going in the right direction. It was a miracle. I feel like Goodwill saved my life.”

Though she confesses to being “terrified,” her new sense of confidence helped her apply for a promotion – and she was hired as manager of Goodwill’s Moody Road store in Warner Robins. Her daughters are now grown, with one attending college and the other working as a truck driver. Rachel no longer worries about where they’ll sleep, or where their next meal will come from. “I’m very thankful,” she says.

“I always tell people: Never give up. Always pray,” Rachel says. “Never let negativity get in your way.”


Havird Usry - Local Celebrity, Helms College Graduate

As a scholarship athlete at Division 1 Clemson University, Augusta native Havird Usry had dreams of becoming a professional soccer player. But when injuries derailed his career on the field, he returned home to the kitchen as the third generation to operate his family enterprise: Fat Man’s Café.

Though he already knew his way around the restaurant, having grown up in the business, Usry enrolled at the Augusta Campus of the Helms College School of Hospitality for formal culinary education. Graduating first in his class, Usry at age 28 now manages the day-to-day operations of the popular restaurant, catering and event business. Combining his family’s kitchen heritage with culinary skills, Usry focuses on a fresh, modern look to traditional Southern cuisine.

Now, the rest of the country has heard about Usry and his culinary alma mater, too.

On May 22, Usry made his debut as one of the 12 finalists appearing on the new season of Food Network Star, a competition series pitting up-and-coming chefs against each other in a weekly kitchen battle.

After weeks of suspense and buildup, including a series of online interviews “teasing” the new season, the day at long last arrived for Usry’s prime-time appearance.

Unfortunately for Usry and his many fans back home, he was the first contestant cut from the show by the celebrity judges. The experience hasn’t dimmed Usry’s enthusiasm.

“Though (I was) eliminated, it was an awesome experience,” Usry said afterward in a Food Network interview. “You learn; you learn a lot about yourself really quick.”

The Helms College family remains exceptionally proud of Usry – especially because he continues to be such a great ambassador on behalf of the School of Hospitality. 

Congratulations to Archie Gibbs, 2015 Goodwill Industries International Graduate of the Year


"I wouldn't be where I am today if I didn't have faith, God and Goodwill in my life"

Archie Gibbs describes his life journey as being "as long as the yellow brick road." At age 7, he woke up one morning unable to hear from his left ear and barely able to hear from his right. After suffering physical abuse at the hands of his mother's boyfriend, Archie went into foster care at age 12. He worked at a series of restaurant jobs through high school, all while moving to various foster homes, and his attempt to attend college after graduation failed from lack of money and transportation. Unemployed and out of school, he arrived on foot at a Goodwill career center in 1998 in search of assistance.

When Archie Gibbs arrived at Goodwill, he lacked direction and focus - but he more than made up for it in his desire to learn and his willingness to work despite his disability and disadvantaged background. He first trained as a material handler and sorter, but he found his niche with Goodwill's custodial service training program, and with the assistance and mentorship of Goodwill's custodial supervisor, Archie soon became a valuable and trusted member of the Goodwill custodial staff. He demonstrated that value when he was named the Graduate of the Year of for our Goodwill in 1999, and later named Exemplary Employee of the Year for the city of Macon. What Archie learned during the custodial program proved to be the key to his success as he later became a custodial supervisor for the city of Macon, cleaning Mayor Jack Ellis' executive office suite. Archie then took full advantage of his Goodwill custodial and entrepreneurial training by establishing his own commercial and residential cleaning service that has since crossed the $1 million mark in annual revenues.